Arborist Guides

Commercial RAMS Submission for Tree Work UK

Submitting RAMS for commercial tree work is often the final step before a job is approved — and where many arborists run into delays, resubmissions or rejected work.

This guide covers what a commercial RAMS submission needs to include, how to format it for contractor review, the most common reasons submissions fail, and how to get accepted first time.

What is it?

What is a RAMS submission for tree work?

A RAMS submission is the process of sending your Risk Assessment and Method Statement to a client, principal contractor or site manager for review and approval before work begins. For commercial tree work in the UK, this is a standard requirement on most council, estate, principal contractor and facilities management contracts — and access to site is typically not granted until the submission has been reviewed and approved.

The submission is not simply about having documents — it is about presenting them in a format that allows the reviewer to quickly understand the work, the risks and the control measures. A submission that is complete but poorly structured often gets delayed in the same way as one that is incomplete.

A good RAMS submission does not just list risks — it presents a clear, controlled plan of work in a format that can be reviewed quickly by someone who may not be an arborist.
Step by step

How to prepare a commercial RAMS submission for tree work

A complete commercial RAMS submission for tree work follows a consistent structure. The steps below reflect what principal contractors and local authorities expect to receive — in the order they typically review it.

1

Job description and scope

Open with a clear, specific description of the work being carried out — the species, location, tasks (felling, pruning, dismantling, stump grinding), and the client or principal contractor the work is being carried out for. Reviewers use this to quickly confirm the submission matches the job they are approving.

2

Hazard-based risk assessment

A structured risk assessment covering all significant hazards associated with the work — chainsaw use, climbing operations, machinery, public interface, manual handling and exclusion zones. Each hazard should include persons at risk, initial risk rating, control measures and residual risk. Generic hazard lists without meaningful controls are a common reason for rejection.

3

Method statement

A step-by-step description of how the work will actually be carried out — from site arrival through to completion. This should follow the real sequence of operations on site, not a generic description of tree work in general. It should reference how the control measures from the risk assessment are applied in practice.

4

Site-specific information

The section most commonly missing from generic submissions. This must include the specific site address, access arrangements, nearby hazards (roads, buildings, overhead lines, utilities), public interface and exclusion zone arrangements, weather and ground condition considerations, and any client or site-specific requirements.

5

Emergency arrangements

One of the most consistently checked elements of any RAMS submission. Must include the location of the nearest A&E hospital, first aid provision on site, the climber rescue plan, emergency contact details and how emergency services would access the site. These must be site-specific — a generic reference to “emergency services will be called” is not sufficient.

6

Competence and equipment

A record of operator qualifications (relevant NPTC/City & Guilds units), equipment to be used on site, and confirmation that equipment has been inspected in line with PUWER requirements. Many principal contractors also request copies of certificates and insurance documents at this stage.

7

Supporting documents

On higher-level commercial work, supporting records are often expected alongside the main RAMS document — COSHH assessments, equipment pre-use check sheets, site briefing records and exclusion zone check records. These demonstrate that safety is actively managed on site, not just documented beforehand.

ArbDesk in practice

What a complete commercial RAMS submission looks like

The ArbDesk system is structured specifically for commercial RAMS submissions — clear document layout, hazard-based risk scoring, step-by-step method statements and supporting records all formatted for fast contractor review.

Preview of ArbDesk commercial RAMS submission documents for UK tree work showing risk assessment and method statement

ArbDesk RAMS system — structured for commercial RAMS submissions to UK principal contractors and local authorities.

Why submissions fail

Common reasons commercial RAMS submissions get rejected

Most RAMS rejections are not about technical competence — they are about structure and completeness. The same arborist who is excellent on site can have their submission sent back repeatedly because of problems that have nothing to do with how they carry out the work.

Method statement too generic

Describes tree work in general rather than this specific job on this specific site. Reviewers identify this immediately and return the document for revision.

No site-specific detail

Risk assessments and method statements that read identically for every job signal that the actual site has not been considered. This is the single most common reason for rejection.

Emergency arrangements missing or vague

The nearest A&E location, first aid arrangements and climber rescue plan are almost universally checked. Leaving these blank or providing generic answers causes immediate rejection.

Public safety not addressed

How the public will be kept away from the work area, how pedestrians or site users will be managed, and how the exclusion zone will be maintained — often absent from generic submissions.

Hazards without meaningful controls

A list of hazards with vague controls (“use PPE”, “be careful”) does not demonstrate that the risks have been properly considered. Controls must be specific and realistic.

Missing supporting documents

On many commercial sites, COSHH assessments, equipment records and site briefing records are expected alongside the main RAMS. Submitting the RAMS alone is often insufficient.

UK Legal Framework

The legislation behind commercial RAMS submissions

The requirement to submit RAMS before commercial tree work begins is grounded in several pieces of UK legislation. Understanding which laws apply helps arborists ensure their submission is not just present but legally adequate.

Built from real submissions

Written by a practising arborist

The ArbDesk system was built by Christian, a working arborist with direct experience preparing and submitting RAMS to principal contractors, local authorities and commercial clients across the UK. The submission structure in ArbDesk reflects what commercial reviewers actually look for — not what a generic H&S template assumes they want to see.

Every element of the ArbDesk RAMS system has been shaped by real submission feedback — rejected documents, resubmission requests, and the specific questions that commercial clients and councils ask before granting site access. The result is a system built around what actually gets accepted, not just what technically satisfies the legal minimum.

“Proper system built around how arborist work actually runs. Not just a generic template.”

A
Alexander AG Arborcare — Commercial Arborist, Surrey
Common questions

Commercial RAMS submission — frequently asked questions

A complete commercial RAMS submission for tree work should include a clear job description and scope, a hazard-based risk assessment with initial and residual risk ratings, a step-by-step method statement following the actual work sequence, site-specific information including access and nearby hazards, emergency arrangements with the nearest A&E location, operator competence and equipment information, and COSHH assessments. On higher-level commercial sites, supporting records including equipment pre-use checks and site briefing records are also expected.
Approval timescales vary significantly depending on the client. Some principal contractors have dedicated H&S teams that review submissions within 24–48 hours. Local authority procurement processes can take several days to a week or more, particularly on larger contracts or where the submission needs to be reviewed by multiple departments. Having a well-structured, complete submission ready to send at the earliest opportunity is important — a resubmission caused by missing information can add days or weeks to the approval process.
The core structure of your RAMS — the hazards, controls and method statement sequence — can remain consistent between jobs. What must be adapted for every submission is the site-specific information: the location, the client, the specific tasks, access arrangements, nearby hazards, exclusion zone details and emergency planning. A well-built template system makes this adaptation quick and straightforward. Sending an identical document to multiple clients without site-specific adaptation is one of the most common reasons commercial RAMS submissions get rejected.
Most commercial clients and principal contractors accept RAMS submissions as PDF or Word documents sent by email, or uploaded to a contractor management portal such as Avetta, Constructionline or similar. PDF is generally preferred for formal submissions as it preserves formatting and cannot be accidentally edited. If submitting via a portal, check the file size and format requirements before submitting — some portals have restrictions. Always keep a copy of every submission you send, along with the date it was sent and any approval confirmation received.
Many commercial clients and principal contractors require RAMS to be signed by the person responsible for the work — confirming that the information is accurate and that the operatives carrying out the work have been briefed on its contents. Some require a separate signature from operatives on a site briefing record confirming they have read and understood the RAMS before work begins. Check the specific requirements of each client or portal as part of your submission preparation.
The most common reasons are: missing site-specific information (particularly emergency arrangements and local A&E details); method statements that are too generic and don’t reflect the actual work sequence; risk assessments that list hazards without meaningful, specific control measures; missing COSHH assessments or equipment records that were expected as part of the submission; and documents that are poorly structured or difficult to navigate quickly. Most rejections are fixable with a consistent, well-structured RAMS system rather than better writing.
No — a method statement is one component of a RAMS submission. A RAMS (Risk Assessment and Method Statement) document combines a hazard-based risk assessment with a method statement into a single submission. The risk assessment identifies hazards, people at risk and control measures. The method statement explains how the work will actually be carried out in practice. For commercial tree work, clients require the full RAMS document — submitting a method statement alone is generally not sufficient.
ArbDesk

Built for arborists submitting RAMS commercially

ArbDesk gives you a complete, structured RAMS submission system — risk assessments, method statements, COSHH, supporting records and editable Word documents built around what commercial reviewers actually expect to see.

Instant access  ·  No app  ·  No subscription  ·  Fully editable documents